1 hour ticket response
Our team of support engineers is dedicated to supplying prompt answers to all your inquiries. We’ll examine your helpdesk ticket the minute it’s been delivered and will reply back to you with a solution within less than 1 hour after the helpdesk ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A First–Class Client Care Service
Each member of our help desk support team has lots of years of experience in the Linux web hosting packages market and most of them have been with us for at least five years. They all are ready to answer all your questions in the most efficient manner possible.
A User–Friendly Help Center Section
Integrated into the Web Control Panel is an intuitive Help section, which offers you different sources of information. You can search through a frequently updated knowledgebase featuring web hosting account management articles and website management articles, watch our educational video tutorials or refer to our F.A.Q. repository.
